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LEGAL GOVERNANCE & TRANSPARENCY

Accessibility Statement

Effective & Last Updated: September 10, 2026 • ADA & California Unruh Act Standards

Epic Assistance Care Home (“Epic Assistance Care,” “we,” “our,” or “us”) is dedicated to ensuring digital accessibility for people of all abilities, including seniors, individuals with disabilities, and their family caregivers. We continually improve the user experience for everyone and apply relevant accessibility standards pursuant to the Americans with Disabilities Act (ADA), the California Unruh Civil Rights Act (California Civil Code Section 51), and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

1. Conformance Status & Standards

We strive to adhere strictly to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These benchmarks direct how to render digital content perceivable, operable, understandable, and robust for visitors utilizing assistive equipment.

Perceivable PresentationHigh contrast ratios across our luxury palette (#C5A059, #1A1D20, #FDFBF7), scalable typography, and descriptive text equivalents for facility and administrator photographs.
Operable NavigationComprehensive keyboard navigability across all interface controls, drop-down menus, links, and interactive tour booking modules.
Understandable FlowPredictable page layouts, explicit form input labels, clear error validation alerts, and intuitive navigation structures throughout our digital presence.
Robust Semantic ArchitectureStandard HTML5 landmarks enabling dependable interoperability with modern screen readers, magnifiers, and voice-command utilities.

2. Physical & Residence Accessibility Notice

Beyond our digital interface, Epic Assistance Care Home ensures our physical residential properties in Southern California provide accessible, comfortable living accommodations, including:

  • ■ Step-free, ramp-accessible property entrances across our residences.
  • ■ ADA-compliant safety grab bars in resident restrooms and walk-in showers.
  • ■ Wide corridors and private suite doorways accommodating standard walkers and wheelchairs.
  • ■ Accessible outdoor garden patios and communal dining areas.

3. Assistive Technology Compatibility

Our website is designed, audited, and tested for cross-platform stability with assistive technology frameworks and current desktop/mobile environments, including:

  • ■ Current releases of major web browsers: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
  • ■ Screen readers including NVDA, JAWS, VoiceOver (iOS / macOS), and TalkBack (Android).
  • ■ Native operating system speech-recognition, color inversion, and screen magnification utilities.

4. Technical Specifications & Third-Party Content

While our core templates and media assets conform to Level AA requirements, certain third-party elements integrated into our site—such as dynamic interactive Google Maps for facility directions—remain governed by independent vendor codebases. We continually audit these integrations to foster optimum accessibility across all touchpoints.

5. Accessibility Assistance & Direct Grievance Contact

If you encounter any difficulty viewing, navigating, or accessing any content, form, or document on this Website, or if you require assistance scheduling a tour or reviewing care programs, our administrators are available 7 days a week to provide full verbal or alternative support:

Epic Assistance Care Home

Licensed Administrators

Liza Mesdjian & Simona Aziza

Direct Consultation Desk+1 562 338 9343
Mailing Address

25466 Via Estudio, Laguna Niguel, CA 92677