LEGAL GOVERNANCE & TRANSPARENCY
Terms & Conditions
Effective & Last Updated: September 10, 2026 • Governed by California Civil Law
1. Medical & Non-Emergency Disclaimer
Immediate Medical Emergency Alert
Our website contact forms, booking modules, and email channels are not monitored for acute medical emergencies. If an individual is facing an acute or life-threatening medical emergency, immediately dial 911 or proceed to the nearest hospital emergency room.
The information presented on this Website—including descriptions of daily living assistance, medication management routines, memory care programs, and dietary services—is provided solely for preliminary informational guidance. It does not constitute medical advice, a physician diagnosis, or a binding treatment plan.
2. Tour Bookings & Admissions Policy
Submitting a request through our “Schedule a Tour” or “Book Appointment” forms serves as an informal consultation request and does not constitute a guaranteed admission, bed reservation, or binding residency agreement.
Actual admission to any Epic Assistance Care residence (Laguna Niguel, Mission Viejo, or El Cajon) is strictly contingent upon:
- ■ An in-person functional assessment conducted by our licensed facility administrators.
- ■ Physician medical clearance and completion of a Physician’s Report (LIC 602A) pursuant to California Department of Social Services (CDSS) standards.
- ■ Mutual execution of a formal California Residential Care Facility for the Elderly (RCFE) Admission Agreement.
3. Website Use & Intellectual Property
You are granted a limited, revocable, non-exclusive license to view and interact with this Website strictly for personal, non-commercial evaluation of senior care accommodations.
All content published on this Website—including high-resolution photography, architectural imagery, care program descriptions, branding marks, and layout styles—constitutes the proprietary intellectual property of Epic Assistance Care Home and is protected under United States and international copyright and trademark laws.
4. User Conduct & Prohibited Inquiries
When using our digital portals and forms, you expressly agree not to:
- ■ Submit fraudulent, deceptive, or automated spam tour inquiries.
- ■ Deploy automated scrapers, crawlers, or extraction algorithms against our website structure or personnel records.
- ■ Transmit malicious code, viruses, or disruptive scripts designed to compromise website uptime or server infrastructure.
5. Limitation of Liability & Disclaimers
“As-Is” Provision: This Website and all published materials are provided on an “as-is” and “as-available” basis without representations or warranties of any kind, whether express or implied.
To the fullest extent permitted under California jurisprudence, Epic Assistance Care Home, its owners, administrators, caregivers, and technical agents shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your access to, or inability to access, this Website or reliance on any material herein.
6. Indemnification
You agree to defend, indemnify, and hold harmless Epic Assistance Care Home, Liza Mesdjian, Simona Aziza, and our operating staff against any legal claims, liabilities, damages, judgments, or expenses (including reasonable legal fees) arising from your misuse of this Website or violation of these Terms.
7. Third-Party Integrations & Navigation
This Website includes external hyperlinks to third-party services, such as Google Maps for directions to our California locations. We do not control, endorse, or assume legal responsibility for the privacy practices, content, or accuracy of third-party platforms.
8. Governing Law & Dispute Resolution
These Terms shall be governed by, interpreted, and enforced pursuant to the laws of the State of California, without regard to conflicts of law principles. Any legal proceeding arising under these Terms shall be instituted exclusively in the state or federal courts located in Orange County, California.
9. Modifications to These Terms
We reserve the authority to update these Terms at any time without prior individual notice. Any modifications take immediate effect upon publishing with an updated revision date. Continued utilization of our Website signifies acceptance of the revised Terms.
10. Administrative Contact Information
If you have any questions or require clarification regarding these Terms and Conditions, please contact our administrators directly:
Epic Assistance Care Home
Liza Mesdjian & Simona Aziza
Laguna Niguel • Mission Viejo • El Cajon